For custom quotes, or any information, please feel free to drop us a line and we’ll get back to you as soon as possible.

Please include the following in your quote or order enquiry, these details are needed for an invoice to be made.

  • Full name and address
  • Size and colour breakdown of the garments
  • Type of garment required
  • Colours of inks to be used
  •  Rough print size (A4, A3, A5)
  •  Any deadlines you may have

You can also check our FAQ for more information.

 

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Terms and Conditions

All contracted business is with Back Flood Press. Communication by email or text is legally binding, therefore an acceptance of quotation or of finished artwork is the customers’ responsibility. Back Flood Press “www.backfloodpress.co.uk” owns and operate this Website. This document governs your relationship with www.backfloodpress.co.uk “Website”. Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

 

DELIVERY

Any short deliveries must be notified to Back Flood Press immediately and in writing within 3 days. Damaged or opened cartons must be checked or refused on delivery. Delivery charges are shown at time of quotation and agreed at customers’ confirmation of order. Delivery will be by courier 24 or 48.

Any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in the delivery of the goods.
Delivery dates and provided deadlines cannot be amended or bought forward once invoice has been accepted.

Special urgent deliveries can often be arranged but will usually be subject to additional charges. Delivery dates given are estimated unless specifically agreed as part of your quotation.

 

CANCELLATION CHARGES

Any costs incurred for work already carried out up to the date of written cancellation will be charged for and deducted before any refunds are made.

 

RETURNS

In the unlikely event of a complaint, you should inform Back Flood Press immediately and in writing within 3 days of receipt of the goods. Upon agreement

with Back Flood Press, the goods should then be returned and reasonable postage costs will be borne by Back Flood Press. Goods will be replaced should the

complaint be found valid. Goods that are not faulty and were customised to the agreed specification cannot be returned or exchanged.

Customised goods cannot be returned or exchanged due to incorrect fitting, or if goods have been worn or washed.

 

LIABILITY

Back Flood Press tries to ensure that the information available on the website at any time is correct and accurate but cannot guarantee that it will be error free.

Back Flood Press does not accept liability for any errors and omissions either in any quotation or website material and reserves the right to change

information, specifications and descriptions of listed goods, products and services.

 

  1. Back Flood Press reserves the right to alter prices without prior notice.
  2. Goods remain the property of Back Flood Press until paid for in full.

 

ARTWORK

Back Flood Press will not reproduce any unlicensed copyrighted material from any source. The persons supplying any artwork should ensure that it is original

or that they have permission to reproduce it.

 

ARTWORK APPROVAL

The customer is required to approve any artwork we produce prior to printing. Any errors subsequently found relating to the artwork are the responsibility

of the client.

 

PRIVACY POLICY

Any data stored by Back Flood Press is kept in accordance with the Data protection act 1998.

Back Flood Press does not sell or pass on data to any third parties.

Back Flood Press does not store sensitive personal details.